lk32
Level 2

Talk about your business

1. I'd like to hear an update on the crashing issues that many QB Desktop 2022 Pro Plus users have been experiencing since the R5 release.  Intuit has said there's a team working on the problem.  When can we expect a fix?  I'd also like to report after taking some steps recommended by Intuit--disabling pop up windows; turning off the company homepage screen; and turning off the left-hand icon bar--I have not had one crash.  Before that, QB crashed one or more times daily upon start up since May.  Occasionally, it would also crash in the middle of a work session.  Also, Chrome would sometimes crash when Chrome and QB were open at the same time.

 

2. Since updating to version R5, I have also had trouble with the functionality of the Adobe Acrobat program, specifically with not being able to use the "comment" function in Adobe.  Searching the Quickbooks Community help pages, I am not the only one experiencing this issue.  I often have to use both programs simultaneously, and this has been disastrous for my work flow.  If I want to use Adobe with all of its functionality, I have to quit Quickbooks.  Help!