FullFillery
Level 1

Talk about your business

For Charitable Contributions, I'm having trouble creating an item and then making a credit memo for it.

When I make a product for charitable contributions, there is no option for "I sell this product to my customers." I am also not able to delete it and try again, so I guess I'm supposed to just make it inactive and make a new one with a different name? The name of the category does show up in my list of categories.

 

I tried to create a credit memo anyway, but in the product/service column, only "Service" shows up. We don't offer any services so I don't know why that's there. If I try to add something new, it just takes me back to the start of making a new product/service. However, it tells me there's already something with that name. I'm very confused!