@Anonymous Kristen, I love Number 5! Make a big production out of having to correct errors (which having done this for so long I actually find quite simple and quick in Desktop Enhanced)
I have been running payroll in QB for close to 20 years now in a variety of settings.
Some of the challenges where QB is of little help and could use some improvement (as I see it and maybe it does work right and I just have not found teh proper pages)
1. Agricultural (and productioh shop) Piece Rate and need to keep track of hours for compliance with mnimum wage - I always referred to the time card and manually verified they made at least minimum compared to the hours
2. Wage garnishments, especially child support and neven two supports to two states - deducting in QBDT was and is straight-forward and you can track it and be reminded to submit in the Payroll Liabilities screen but the issue is the minimum take-home pay % that cannot be violated. No way yet I have found inside QB to auto-adjust the child support - or even a pop-up warning box that the deduction esxceeds what the law allows
I am certain I will think of more later and some of it has to do with -oh, yeah, just went through this---
3. QB will produce an acceptable upload file for W2 for my state, PA, but it does not include the state version of W3. There is no file from QB that complies so , after receiving emails from my state, I went into the state website and manualy entered info to match the previously uploaded W2 totals - what a pain. Could be worse but I onlly deal with around 20 empoyees on an annual basis. Even quarterly I manualy enter UC and local tax info as I find it quicker and any permanent employees info is prepopulated
As far as the "day of" it is usually cut and dry. We use time cards but rarely timesheet entry, in fact I have only just started with that (after 20 years of this, and another 20 with other software and pencil and paper before that) I can enter total hours (and overtime) and print checks all in less than 15 minutes. It is now the day after when the fun starts.
We have been "upgraded" due to dollar volume to semi-monthlly deposits. Biweekly payday is Friday so now my Monday tasks include not only submitting child support and retirement contributions but also tax deposits, but it does get it out of the way.
Back to timesheets, or its evil twin - single activity time data entry and the need to manually identify and enter applicable overtime as that type of payroll item. Wouldn't it be nice if there were a popup warning when enters more than 40 hours of hourly pay for an employee? Same could be said for Kristen's restaurant - why not an automatic calculator that pops up and says something to the effect of "This employee's tips added to their base wage do not meet minimum wage requirements for your location. The appropriate added pay per hours is X, would like QuickBooks to autoimatically increase this employee's wages by X times hours? (and would you like QB to perform and engage this calcualtion every pay period for all employees?)
