Emily, I have attached a screenshot of one of the two email messages I received, informing me that I had received answers to my question (This page doesn't seem to want me to attach a second item). When I clicked the link at the bottom of each and was taken to the community forum, a message appeared at the top that read, "Sorry, this reply has been archived or deleted." So I called the phone number 833 802 000 and was connected to a man with an South Asian accent who identified himself as Manaan Beig. He gave me a callback number of [removed] x 1155. He assigned me a case number of 513-870-241.
The other message contained the phone number [removed]. I also called that number and I'm pretty sure it was the same outfit.
Feel free to use this information as you see fit. If you like, perhaps I can get them to send me an email with the service options I was offered that ranged in price from $1795 to $3500.
Bob Howe
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