3rd Party Apps

Hello there, Tony.

I've successfully selected Cost of Sales as a categorisation on the receipt on my sample file. That said, let's run some troubleshooting steps to fix this issue.

For Andriod:

1. Go to Menu ☰, then tap More Options ⋮.
2. Tap Settings, then Refresh Data.
3. Tap YES to confirm.

iOS:

1. Go to Menu ☰ and tap Help & Feedback.
2. Tap Refresh Data.
3. Tap Refresh to confirm.

If the issue persists, I recommend uninstalling and reinstalling the mobile app. It allows you to start over with the app.

Please follow the steps below to proceed:

1. Tap and hold the app on your phone.
2. Drag the app to the Uninstall section.
3. Select Yes to confirm.

Once done, visit these links to reinstall the QBO mobile app:

• Android app via Google Play.
• iPhone, iPad, and Apple Watch apps are via the iTunes App Store.
• Get the download link through SMS.

See this for detailed instructions on reinstalling the QBO mobile app:  How to download the QuickBooks Online mobile app.

In addition, once everything's good, you can visit this article to learn more about recording your receipts and bills from suppliers: Upload your receipts and bills to QuickBooks Online.

In addition, QuickBooks not only allows you to record business expenses but also sales data. You can get a more complete picture of your company's performance and profit by entering your income and expenses. You can learn everything from this article: Enter and manage expenses in QuickBooks Online.

I'm just around whenever you have concerns with QuickBooks.