We use WHMCS, which syncs with our Quickbooks online.
Since the update, clients that we have set up to not have VAT added to their invoice (due to them being international clients), when the invoice is pushed to Quickbooks, Quickbooks adds Capital tax.
I then have to physically remove the VAT.
How can we alleviate the issue that when the invoice is pushed through, the VAT is not added.
It's nice to see you again here in the Community forum, @EasyAcc1.
QuickBooks integrate with hundreds of third-party software developers.
When it comes to integrating transactions, it would be best to contact the third-party application provider since the transactions that sync into your QuickBooks Online account depends on the transactions shared from the third party app. They can guide and walk you through on how to handle invoices not to include the VAT.
Additionally, I want you to get the most out of QuickBooks for your business. You can check some articles that are designed to help you get acclimated with the software. They can be accessed at the following link: QuickBooks Tutorials.
If there’s anything else you need help with in managing your QuickBooks account, reach back out by commenting below. I'm here for you. Have a great day!
You are leaving Intuit.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
