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nmanee2019
Level 1

Vendors and Expenses transactions in QuickBooks Online has been slow to load

Does anyone experience this issue? I have noticed this performance issue for about two weeks. 

1 Comment 1
LieraMarie_A
QuickBooks Team

Vendors and Expenses transactions in QuickBooks Online has been slow to load

Hi there, @nmanee2019. Let's figure out why vendors and expense transactions has been slow to load.

 

Speed issues can be a result of too much historical data stored in your browser. I'd suggest clearing your browser cache. This way, you access QuickBooks with a clean slate. 

 

We can remove them in just a few easy steps. Let's start by accessing your account through an incognito window to rule out the possibility of a webpage issue. You can refer to these shortcut keys to open an incognito window in all supported browsers:

  • Chrome: Ctrl+Shift+N
  • Firefox: Ctrl+Shift+P
  • Safari: Command+Shift+N

 

If it works, clear your browser's cache. You can also switch to a different supported browser to see if it has something to do with your browser. 

 

Additionally, make sure to verify your internet speed (bandwidth) is not limiting your QuickBooks Online experience. To learn more on how to improve performance, refer to this article: Why is my QuickBooks Online slow?.

 

The Community is always open if you have further concerns about QuickBooks Online. It's our priority to ensure your success.