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JSA1
Level 1

Two Factor Authentication enforcing it for all users of a company

It is becoming critical to ensure maximum security for any data online. As owner and responsible for risk management I want to force all users to use two-factor authentication. Yet this risk management feature seems to be missing from QBO. Does anyone know if it is possible how, and if not why? Thank you

1 Comment 1
Archie_B
QuickBooks Team

Two Factor Authentication enforcing it for all users of a company

Hi there, JSA1.

 

QuickBooks is committed to protecting your data by providing advanced security tools and systems.

 

To answer your question, yes, setting another level of security for each QuickBooks Online user is possible. You let each user to turn on the two-step by following the steps below:

 

  1. Sign in to your Intuit Account.
  2. Select Sign in & security.
  3. In the "2-step verification" section, click Turn on, then Set up.
  4. Make sure your phone number is correct, then choose how you want to verify your account:
    • Text message: You receive a standard six-digit verification text code.
    • Voice message: You receive an automated voice verification code in English.
  5. Click on  Continue.
  6. Enter the code we send you, then hit Continue.
  7. Put your account password, then Continue.

 

Once this feature is enabled, a code is sent to you or the other user's mobile phone when accessing the QuickBooks Online account. I'm adding this link for more details: Verify your QuickBooks Online account with multi-factor authentication or two-step verification.

 

I've also added this article as a future reference in case you or your users encounter some issues accessing their accounts: Recover your Intuit Account if you can’t sign in.

 

I'll be available if you have any further questions about managing users. Have a wonderful day and stay safe!