Hi, Andre80.
I’m here to help fix the challenges you’ve encountered upon entering an invoice in QuickBooks.
Let’s first make sure that QuickBooks Desktop is updated to the latest release. Once updated, we'll run the QuickBooks Install Diagnostic Tool (QBInstall Tool). This will help us identify any component issues related to your QuickBooks Desktop. Here's how:
- Download the QuickBooks Install DiagnosticTool.
- When prompted, save the file to the local desktop.
- Close any open programs and run the QBInstall Tool.
Note: It may take up to 20mins to complete, depending on your internet speed and computer's performance. - Restart the computer after running the tool to ensure the components are properly updated.
Please refer to this article for more information: QuickBooks Desktop won't open, has stopped working, or not responding.
In addition, I've added this article if the issue is related to the data file in Quickbooks: Please refer to this article for more information: Resolve QuickBooks Desktop performance issues: Manage your data file. This will help you fix issues in your company file. Although this article is for the US, this is still applicable to your product.
Please let me know if you need further assistance fixing the problem when entering invoices. The Community and I will be here to help you.
