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tess12
Level 1
posted
‎July 06, 2025 08:57 AM
last updated ‎July 06, 2025 3:49 PM

Does About the error...."QBOL Accountant is experiencing technical issues and . . Teams are actively working to resolve these issues. It's been 3 weeks now

FULL ERROR MESSAGE QuickBooks Online Accountant is experiencing technical issues and your firm may have been impacted. Some accounts are experiencing issues with client lists. There is no impact on your client’s books. Teams are actively working to resolve these issues. I have tried calling,, emailing phoning .... VERY disappointed.

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1 Comment 1
MichaelaS
QuickBooks Team
QuickBooks Team
‎July 06, 2025 11:02 AM

Does About the error...."QBOL Accountant is experiencing technical issues and . . Teams are actively working to resolve these issues. It's been 3 weeks now

It’s understandable to feel concerned when these challenges affect the QuickBooks workflow for an extended period, and your feelings are valid, Tess.

 

Please be aware that the QuickBooks Community serves as a public forum, and we are unable to access or review individual accounts for privacy and security reasons. To further examine and ensure you receive prompt assistance, I recommend reconnecting with our live support team. They can provide updates and solutions specific to your account.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Click the Help icon, then proceed to the Search tab.
  3. Utilize the search field or open an article.
  4. Select Contact Us at the bottom of the Help panel.
  5. Choose Have us call you or Chat.

 

Our phone support is available on weekdays from 8:30 AM to 6:30 PM AEDT. Chat support is available on weekdays from 7:00 AM to 10:00 PM AEDT and on weekends from 8:00 AM to 8:00 PM AEDT. QuickBooks Advanced Support is available from 8:00 AM to 6:00 PM AEDT.

 

If you have any additional questions or require further support, please don't hesitate to reach out.

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