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sales-ltsteel-co
Level 1
posted
‎July 08, 2024 04:40 AM
last updated ‎July 08, 2024 4:40 AM

Hi, I am from SA, & have had itw QB..need urgent help on double billing etc and a whole mess up on my profiles..chatted to QB consulktnts for mnths without any solutions

Not getting anywhere with these chats, they dont understand what I am trying to explain????
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1 Comment 1
VoltF
QuickBooks Team
QuickBooks Team
‎July 08, 2024 06:02 AM

Hi, I am from SA, & have had itw QB..need urgent help on double billing etc and a whole mess up on my profiles..chatted to QB consulktnts for mnths without any solutions

Hello there!

 

We appreciate your time getting in touch with the Community.

 

Given that you've completed the initial troubleshooting steps with Chat Support, I recommend contacting our Customer Support Team once more to request a callback instead. They can provide further assistance over the phone and guide you through another workaround.

 

To reach out to our Customer Support Team, please follow the steps below:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. Choose either tab to get started:
    • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you need further help, you can still Talk to a human.
    • Search: Type a question, keyword, or topic for QuickBooks Online self-help content or select Contact Us, type a question, and Continue. Choose a way to connect with us:
      • Start a chat with a support expert.
      • Get a callback from the next available expert.

 

Please note that Live Chat has office hours from 6 AM to 6 PM PT on Mondays to Fridays.

 

Moreover, you can find additional insights and information to help you get familiar with some of the main features of QuickBooks Online: Get started with QuickBooks Online.

 

If you have any further questions about QuickBooks Online, please feel free to reach out. I'm here to help. Cheers!

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