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Dime56
Level 1
posted
a week ago
last updated ‎December 01, 2025 9:51 PM

Updating from FNB accounts Error 155

Been battling for two days to get updates from FNB.

How do I get this right? I've tried all the setting suggestions on Google and Firefox.

Customers are encountering 155 error code while trying to add or refresh Bank account. This is due to FI Blocking.

 

 

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1 Comment 1
jamesjdt
Moderator
Moderator
a week ago

Updating from FNB accounts Error 155

Hi Dime56, 

 

Thank you for your patience and effort in working through this challenging situation and for trying the online suggestions to resolve it on your own. I truly appreciate the persistence you’ve shown. 

 

This particular issue requires a more detailed review by our Live Support Team to ensure the error can be resolved and you can successfully download your bank transactions.

 

  1. Go to the Help menu, then click the Search tab.
  2. In the search box, type Contact Us.
  3. Click Contact Us and hit Callback.

 

You can check to this article for their support hours: Get help with QuickBooks products and services. 

 

In the meantime, you can manually upload your bank transactions into QuickBooks Online as an alternative method for adding them. You’ll find step-by-step instructions in this article: Manually upload transactions into QuickBooks Online. 

 

Please feel free to reach out if you have any further questions or concerns. We’re always here to help.

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