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denise113
Level 1

Is the a problem with the bank connection

 
1 Comment 1
Clark_B
QuickBooks Team

Is the a problem with the bank connection

Currently, we have received a few reports regarding bank connection issues, but they’re specifically to other banks, @denise113.


To begin with, could you please provide the name of your financial institution? This information will help us determine the best solutions for your concern and check our records for any potential bank connection issues.

 

In the meantime, we can perform bank troubleshooting steps in QBO to refresh the connection. Here’s how:

 

  1. Go to the Accounting menu and select Bank Transactions.
  2. Select Update.
  3. Find your transactions in the For Review section.

 

If the issue continues, refer to Step 2 in this article: Troubleshoot and Fix Banking Errors, to check your bank connection.

 

If you’re referring to something else, please feel free to click Reply.