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kags129
New Member

How do I get past "try again" when trying to edit settings after installing Square Connector? I have deleted cache, logged out and in and I am still receiving the error?

I disconnected the old Square app and then added the new Square Connector by Quickbooks. When I goto Sync transactions I receive the message "Try Again later" I have disconnected from Square and tried logging out of both square and Quickbooks, deleted cache and nothing seems to help. Any advice is appreciated!

2 Comments 2
EduardA
QuickBooks Team

How do I get past "try again" when trying to edit settings after installing Square Connector? I have deleted cache, logged out and in and I am still receiving the error?

Hello @kags129,

Thank you for providing such detailed information about the issue you’re experiencing with the Square Connector. It appears that you’ve already tried several great troubleshooting steps but you're still encountering the "Try Again later" error.
 

At this point, I recommend reaching out to our Live Support team, as they have specialized tools to look into this issue more deeply.
 

Here’s how you can contact them:
 

  1. Click the Help icon, then go to the Search tab.
  2. Enter "Live Support" in the search box, and select Contact Us.
  3. Provide a brief summary of the issue, and click Continue.
  4. Choose your preferred contact method: Appointment, Chat or Callback.
     

Please keep in mind their availability when reaching out.
 

If you need any further assistance or have other questions, feel free to reply here. 

SIAB
Level 7

How do I get past "try again" when trying to edit settings after installing Square Connector? I have deleted cache, logged out and in and I am still receiving the error?

@kags129 

Try opening your QBO account on any private/incognito browser.

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