We recognize the challenges you’ve encountered with a partially billed purchase order that automatically closes in QuickBooks Online (QBO), Chinckley.
Since the Community is a public forum, we recommend reaching out to our live support team for a thorough review and further investigation while ensuring your privacy.
Here’s how to contact them:
- Sign in to your QuickBooks Online account.
- Click the Help (?) icon.
- Hit the Search tab, and click the Contact Us button at the bottom.
- Type in your concern under What can we help you with? field.
- Click Continue and choose a way to connect: Chat with us or Schedule an appointment.
You may also want to check their support hours to reach them at a convenient time.
Please let me know if there’s anything else I can assist with regarding purchase orders or bills. Support is always available.