Hello there, Trish.
The way you delete transactions depends on whether they’re already in your register (Chart of Accounts) or still in the bank feed (For Review or Categorized tabs). Let’s break it down for you step by step.
If the transactions are already added to your register, they can only be deleted manually, one by one. Keep in mind that deleting reconciled transactions can affect your reconciliation.
Here's how:
- Go to the Accounting menu and open your Chart of Accounts.
- Find your credit card account and click View register.
- Locate the transaction you want to delete, click to open, and select Delete.
- You may see this prompt if the transaction is reconciled: The transaction you are deleting has been reconciled. Deleting your changes could put you out of balance the next time you try to reconcile. Are you sure you want to delete it?
When handling transactions, it’s always a good practice to consult your accountant to ensure no important data is accidentally removed and your reconciliation stays intact.
If the transactions are in your bank feed, either in the For Review or Categorized tabs, you can handle them in batches by excluding or undoing them, although manual deletion is required for permanent removal. To begin, navigate to the Banking or Transactions menu, then open the Categorized/Posted tab. Locate and check the boxes beside the transactions you want to remove and use the Undo option, which will move these transactions back to the For Review tab.
In the For Review tab, check the boxes for the transactions you wish to remove, and select Exclude. To remove them, you can go to the Excluded tab afterward to permanently delete the same transactions by ticking the boxes beside them and clicking Delete.
Once a downloaded transaction is excluded, QuickBooks will stop the bank from bringing the transaction into the bank feed again. But since you're deleting them, the system will recognize the transaction is not accounted for and will download the same transaction again from the credit card.
If you have any further questions or need additional assistance, feel free to comment below.