Hello there, Chad. The Contract feature is available in QuickBooks Plus and Advanced subscription. As of right now, there haven't been any reported issues from QuickBooks regarding the Contracts Builder page functionality.
To bypass this error, let's clear your cache and cookies as these temporary files could be causing the problem, and clearing them will give you a fresh start.
If the problem persists after the troubleshooting steps, I recommend you contact our live support team for further assistance on this matter. They can help identify the exact reason why you’re unable to access the Contract Builder page and walk you through a solution.
Here's how to get in touch with them:
- Open the Help panel.
- Go to the Search tab and enter keywords like "contact support" for answers.
- Click on Contact Us.
- Choose either Chat or Callback to connect with an expert.
Our live support team is available on Monday to Friday, 6 AM to 6 PM PT and Saturday, 6 AM to 3 PM PT.
If you have any more questions or concerns, feel free to reply here. We’re always happy to help out!