Why did my instant deposits stop getting deposited instantly? I was getting money sent to my account several times a day and now it hasn’t been sent. Why did is stop?

We understand how important it is to have timely access to your funds, and we are here to shed some light on this for you, Admin397.

If your funds are delayed after receiving a "funds on the way" message, we'll need to work with your bank if they require additional steps. Some financial institutions hold onto funds after we deposit them. Also, your instant deposit may be delayed for several reasons:

• You've reached your daily limit for instant deposits. Your limit resets daily.
• The customer payments are under review. Learn more about why we may hold funds.
• You received the payment after 3 PM PT. After this time, payments are deposited at the standard speed.
• Payments received between 2:15 PM and 3:15 PM PT are deposited at the normal speed unless you manually request an instant deposit before 3 PM PT.

To learn more about instant deposits, check out these articles:

• Get instant deposits
• Get help with instant deposits

To check the status of your deposit, follow these steps:

1. Sign in to the Merchant Service Center.
2. In the METHOD column, check the status.
   • Funded: The deposit was successful.
   • Withheld or Batch Deposit Returned: The deposit has an issue.
3. Click the arrow icon in the FEE column to review details.
4. You'll get an email with instructions on how to resolve the issue.

If you've already checked with your bank and the funds still haven't appeared, we recommend contacting our Merchant Support Team for further assistance.

Please revisit this post if you have more questions about receiving customer payments or QuickBooks-related concerns.

How do I know my daily limit or will it tell me. 

also I still haven’t received the funds during normal deposit time

I still haven’t received the deposit and how do I know if I’m over my daily limit? 

It is indeed essential to receive funds instantly, Admin397.

To answer your questions, you can receive money via instant deposit up to five times, totaling $125,000 daily. These limits reset every day.

The funds transferred after reaching the maximum limits are processed the next day. To review its status, you can follow the steps provided by my colleague above.

Given the mentioned factors, I recommend waiting until the next day. If the money hasn't been deposited after that period, take note of its status from the Merchant Service Center. From there, you can also check the successful fund transfers (Funded) into your account to confirm the transactions processed within the day and review their total amount.

Please know that the sender's and receiver's banks could also impact the transfer time. It includes maintenance on their end or a holiday on the day the money was processed.

If there's an issue with the fund transfer (Withheld), the system will send an email notification containing its details and ways to resolve it. I recommend checking your email's Inbox, Spam, or Junk folders. However, if you haven't received any message from us, I suggest contacting our Payments Support Team for further assistance.

For more information about the limits and processing period for instant deposits, check out this link: Get instant deposits.

You can always revisit this thread if you need additional assistance.