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DanielAlanBryan
Level 1

Venmo is not linking

How is this something that you are prioritizing if we are still having the issue? I have not been able to Connect Venmo over the last month.

MarkAngeloG
QuickBooks Team

Venmo is not linking

Hello there, Daniel.

 

I understand how important it is to connect your Venmo to your QuickBooks Online account. Rest assured, I'm here to guide you to get the best help for your case.

 

I recommend contacting our QuickBooks Online support to investigate this issue further. They have the right tools to pinpoint the cause of the problem and apply a solution as soon as possible.

 

Here's how:

 

  1. Head to this link: Contact Us.
  2. Select QuickBooks Online product and click Continue.
  3. Select Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

Additionally, you can use PayPal and Venmo to accept payments in QuickBooks Online.

 

I'm always here to assist you with any concerns you may have. Feel free to drop a reply below.

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx1
Level 1

Venmo is not linking

I have had the same problem for a year and a half!

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx1
Level 1

Venmo is not linking

Trying to click "cheer" on this comment. QB won't even let me do that! Get this error message 

Authentication Failed.

  • Authentication Ticket Mismatched, failed authentication.
KiazzymaeC
QuickBooks Team

Venmo is not linking

Thank you for bringing these issues to our attention. I understand how important it is to connect your Venmo account to QuickBooks Online banking, and I’m here to guide you in getting the right assistance.

 

For a deeper investigation about this matter, I recommend contacting our live support team. They’re equipped to identify the root cause and help resolve why your Venmo account isn’t linking.

 

Here's how: 

 

  1. Open the Help panel.
  2. Select the Search tab and enter keywords like "contact support" for answers.
  3. Click on Contact Us.
  4. Choose either Chat or Callback to connect with an expert.

 

We are available Monday to Friday, 6 AM to 6 PM PT and Saturday, 6 AM to 3 PM PT.
 

As for your second issue, it looks like you might be using different login credentials for your QuickBooks Online account and your QuickBooks Community account. To fix this, try accessing your QuickBooks Community account using a browser, rather than through the Help option within QuickBooks Online.

 

I'll keep this thread open, so feel free to reach out if you have any additional questions. We're always here to help!

jennyundercofler
Level 2

Venmo is not linking

The problem was resolved, but now has re-started - my Venmo account has not synced for the past 14 days - doesn't even ask me for a login.

jennyundercofler
Level 2

Venmo is not linking

Currently the error is "106" that QB can connect to Venmo but can't find the right kind of account.

Jovelyn_M
QuickBooks Team

Venmo is not linking

I understand how important it is for your business to connect with Venmo, Jenny. Allow me to guide you to the appropriate support team that can assist in resolving this issue.

 

Before we proceed, please note that Error 106 typically occurs when QuickBooks is unable to locate your account. This can happen if the account has been closed or due to issues with your credentials, security settings, or server connections.

 

To ensure a more thorough investigation, I recommend reaching out to our Live Support team. They have the tools and can privately access your account to identify the root cause and assist you in resolving the issue with linking your Venmo account.

 

Here’s how you can connect with them:

 

  1. Open the Help panel.
  2. Select the Search tab, and type in keywords like "contact support" for guidance.
  3. Click Contact Us.
  4. Choose either Chat or Callback to connect with an expert.

 

Our support team is available Monday to Friday from 6 AM to 6 PM PT, and Saturday from 6 AM to 3 PM PT.

 

If you have any additional questions, feel free to share them in the comments section below. We’re here to help!

jennyundercofler
Level 2

Venmo is not linking

Thanks, I appreciate you writing back. However, nothing at all has changed with my Venmo account - it is still open, in good standing, and functioning just fine. This is the third time I have had a sudden, unannounced, prolonged outage between Venmo and Quickbooks. The first time, I spent hours on the phone with your time, an investigation was launched, and no one ever followed up. I'm not going to waste my time again, this is a problem with the Quickbooks product. To be honest, I need to spend that time finding a better product for my business needs - this is the third time in two years.

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