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taylor-archer-e-
Level 1

Can I get my name removed from being flagged as fraud?

We are being told the reason we cannot set up online bill pay or direct deposit for payroll is because my name is flagged as fraud and I am the account holder. Is there anything else that can be done? 

4 Comments 4
JorgetteG
QuickBooks Team

Can I get my name removed from being flagged as fraud?

Facing a fraud flag can be overwhelming, especially when it disrupts critical functions such as online bill pay and direct deposit, Taylor.

 

To help you resolve the issue, I encourage you to contact QuickBooks Online support directly. They have the authority to review your account in a secure environment and guide you through the steps to get everything back on track.

 

Here’s how to contact our customer care team for assistance:

 

  1. Go to the Help menu.
  2. Select the Search option.
  3. Click on the Contact Us button to provide details of your concern.
  4. Proceed by clicking Continue.

 

Additionally, you might find these articles helpful in addressing urgent issues and verifying your account:

 

 

We value your security and want to ensure your account operates smoothly. Feel free to reach out if you have further questions or require additional assistance.

taylor-archer-e-
Level 1

Can I get my name removed from being flagged as fraud?

Anytime we talk to a customer support rep they tell us there is nothing they can do. 

Chrea
Level 8

Can I get my name removed from being flagged as fraud?

Reefseeker
Level 3

Can I get my name removed from being flagged as fraud?

In my opinion I would see this as a blessing. You are crazy to use QB banking services. Stick with a local bank that you can call or go to in case of any banking issues. I have heard so many horror stories with QB payments.  

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