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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
Marchant Associates
Level 1

Why does QB online payroll keep reporting errors when exporting to XL. It's been glitchy all day TBH ??

JUst says 'Oops -something went wrong - please try later ' !

1 REPLY 1
AljhonC
QuickBooks Team

Why does QB online payroll keep reporting errors when exporting to XL. It's been glitchy all day TBH ??

Hi, @Marchant Associates. We appreciate you sharing the details about the error you're encountering while exporting the report. I can assist you in resolving this issue and getting you back on track.

 

Before we begin, could you clarify what you meant by exporting to XL? Do you mean Export to Excel?

 

QuickBooks Online (QBO) is a cloud-based platform that relies on your device's processing power, available memory (RAM), and internet speed. Limitations in these areas can affect its performance.

 

To troubleshoot and resolve this issue, we recommend refreshing the page to help reload any outdated elements. You can also log out and log back in to your QBO account to refresh your session on the server. Then, re-export the report to see if the problem persists.

 

If the issue continues, consider using a supported browser. This can help rule out browser-specific problems.

 

If you have any QuickBooks-related questions or need further assistance, feel free to reach out here in the Community. We're available 24/7 to help.

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