Welcome back to the Community, @jeffelmer.
To check if this is a browser-related (cache and cookies) issue, try signing into your QuickBooks Online (QBO) using a private browser (incognito). There are times that the browser is already full of frequently accessed page resources, causing some unusual responses.
Here's how:
- Press Ctrl + Shift + N (Google Chrome).
- Ctrl + Shift + P (Firefox).
- Control + Option + P (Safari).
Once logged in, try to accept information into your accounts again to double-check.
If it's successful, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.
For more insights about managing downloaded transactions, check out these articles:
Please know that I'm only a few clicks away if you have any other concerns. I'll be more than willing to help. Have a good one!
