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LappAcc
Level 3
posted
‎February 11, 2025 07:21 AM
last updated ‎February 11, 2025 7:21 AM

Issue with carry forward 2023 Return after creating new return for dependant

Using Version 2024.2.7, I carried forward my return, the Dependant is now 18 so I created a new return for that Dependant.  It asked to carry forward the 2023 return for the Dependant and I agreed and go this error:

 

profile error.PNG

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1 Comment 1
JamesM4
QuickBooks Team
QuickBooks Team
‎February 11, 2025 08:07 AM

Issue with carry forward 2023 Return after creating new return for dependant

Hi LappAcc,

 

Glad to have you join the Community. It's important you're able to use the program without running into issues. I'll be glad to share more info so you're on the right track.

 

I suspect you may be experiencing system issues that are causing the error you've described. In order to troubleshoot this issue, I recommend using the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix issues such as the one you've described above. Feel free to check out this article here that shows you how to effectively use the Tool Hub to your advantage.

 

 Let me know how you make out. I'll be a message away in case you need further assistance.

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