I value the effort you've made to contact our team regarding the cancellation of your account, Denish.
Cancelling your QuickBooks Self-Employed (QBSE) account depends on your subscription purchase method.
If you subscribed directly through Intuit:
- Sign in to your account on a web browser.
- Select the Gear icon.
- Go to Subscriptions and Billing or Billing Info.
- In the QuickBooks section, select Cancel subscription or Cancel online.
- Follow the on-screen steps to complete the cancellation.
If your subscription was purchased through a mobile app store (such as the Apple App Store or Google Play Store), please review this article for detailed cancellation instructions: Cancel your QuickBooks Self-Employed subscription.
Feel free to reach out if you require any additional support with the cancellation process in QBO.