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Patrick FCA
Level 1
posted
‎June 25, 2025 04:24 PM
last updated ‎June 24, 2025 11:24 PM

How to journal to PAYG Instalment account?

We use "GST" function to record BAS lodged, including the PAYG installments amount, which is linked to a balance sheet liability account "PAYG Instalments"

 

After we lodged income tax, we received some refund from ATO, but system doesn't allow me to post journal, or reconcile to the ledger account, system returns an error message " You have selected a tax liability account on a transaction where it's not allowed"

 

I even tried to use "Journal Entries" and "transfer" but none of them were able to touch that ledger account returned by same error massage.

 

Any idea how to move the amount out from that account?

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1 Comment 1
Nicole_N
QuickBooks Team
QuickBooks Team
‎June 25, 2025 07:12 PM

How to journal to PAYG Instalment account?

The error message occurs when you assign a GST code to accounts linked to tax-related functionalities, Patrick. 
 

To handle the refund from the ATO, adjustments need to follow specific processes within the system’s tax module. Since journal entries and transfers didn’t work, we strongly recommend consulting with your accountant or tax professional. If you're not affiliated with one, you can Find a ProAdvisor through our website. They will be best equipped to review your BAS lodgment and refund details and ensure the transaction is handled correctly.
 

You can also browse these articles that might help you about recording GST payment:

 

 

If you have any further questions, don’t hesitate to reach out by leaving a reply below. The Community team will be glad to help.

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