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Let's fix this difference so you can get back to working order, @secretarywasps-g. Follow along below to get this done right away.
First off, allow me to discuss some details about why QuickBooks and bank balance don't match. I've outlined the reasons below:
To resolve this, refer to the steps below:
For additional information, feel free to visit this article: Fix issues for accounts you've reconciled in the past in QuickBooks Online.
Once everything is fine, you're now ready to reconcile your account.
When the process is finished, QBO will automatically generate a report for that session. You can use this as your reference to avoid mistakes in doing future reconciliations.
Making sure your issues are resolved is my top priority. Just in case you have a follow-up question about the steps I've provided above or any QBO concerns, please leave a reply below. I'd be glad to lend a hand again. Have a blissful weekday.
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