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kasaneacc
Level 1

Why does the balance for a customer under Customer Balance Report not show the same balance for that Customer on the balance sheet?

 
1 Comment 1
ThomasJosephD
QuickBooks Team

Why does the balance for a customer under Customer Balance Report not show the same balance for that Customer on the balance sheet?

To ensure the balances in the Customer Balance Report and the Balance Sheet match we need to verify that both reports cover the same time period and adhere to the same accounting method. I'm here to help guide you through this process, kasaneacc.

 

There are reasons why the balance for a customer under the Customer Balance Report might not match the balance for that customer on the balance sheet:

 

  1. Date ranges:
    • Make sure that the date ranges are set accurately to match the expected reporting period. This precision is important to ensure that all relevant transactions within that timeframe are included in the financial reports.

       
  2. Accounting method:
    • Verify that the balance sheet report is set to use the Accrual accounting method, which can help identify discrepancies and provide a more accurate financial picture.

 

 

Additionally, you can refer to the Differences between the balance sheet report and other reports in this article: Run a Balance Sheet Report in QuickBooks Online. This article explains why differences in the balance sheet and other reports occur.

 

Moreover, I'd like to provide some resources that could be beneficial for your future reference:

 

We are committed to helping you achieve precise data in your reports, kasaneacc. Should you require further assistance, please don't hesitate to reply. We guarantee a prompt response.