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Let me help you understand the user roles, @ccf2.
A reports-only user can only access all reports except for payroll or anything showing contact information.
This type of user is unable to view Projects. However, you can change the role of the user by adding them as a Standard User. Let me show you how to manage user role:
Please feel free to read these handy articles for your reference:
- Learn more about the user roles and access rights in QuickBooks Online
- Add and manage users in QuickBooks Online
Just leave a comment on the thread if you have further questions. Have a good one!
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