I selected ageing table on statements but it is not showing on the statement. How can I make this appear on statements please?

I got you covered, @edel-sheqtrainin.

But before we get started, did you happen to encounter any error messages while trying to create a statement? If yes, would you mind if I ask what specific error did you get? This is for me to be able to provide you with an appropriate solution based on the error you're getting. Any additional information or a screenshot will be much appreciated.

While waiting for your reply, let's perform some troubleshooting steps in the meantime to check if this is a browser-related issue.

First, let's log in to your account using a private browser and create a statement to check if it was caused by temporary internet files. 

Here's how to do private browsing:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Option + P

If the aging table shows on the statement, it's safe to say that it's being caused by the browser. We can fix this by clearing your regular browser's cache and cookies.

However, if the same data appears on the statement even when using a private browser, you'll have to switch to another browsing application. Here's a list of supported browsers:
 

• Google Chrome
• Mozilla Firefox
• Safari 11 or newer

Additionally, I've included an article that'll help you personalise and add specific info to your sales forms: Customise invoices, estimates, and sales receipts in QuickBooks Online.

We'll be here in case you have additional questions with regard to managing your customer statements in QuickBooks Online. Assistance is just a reply away. Take care.

Hi, no i didn't notice any errors.

In private browsing it isn't showing either

Hello there, @edel-sheqtrainin. 
 

I appreciate your time in doing all the suggested steps given by my colleague. I'm here to help you show aging statements in QuickBooks Online (QBO).

Before that, I need to know what kind of statement you want to see as well as any further details you may have, such as screenshots. This way, I can provide accurate instructions on achieving your task as soon as possible. 

In addition, you can check this page to help you manage customer statements in QBO: Create and send customer statements in QuickBooks Online.

If you need assistance performing specific tasks inside QuickBooks, please don't hesitate to leave a comment below. I'll be happy to help you. Take care!