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Good day, mss-quickbookacc.
I'll make sure you can open transactional journals in QuickBooks Online.
Let's open a transaction journal using a private window. There are times when the browser is full of frequently-accessed page resources, thus causing a problem when running websites.
You can use either of these shortcut keys:
If it works, I recommend clearing your browser's cache. Doing so will remove the historical data and access QuickBooks with a clean slate. You can also switch to a different supported browser.
Moreover, you can also open the details from this link for additional resources when running and customizing reports: Run reports in QuickBooks Online.
Should you need any additional assistance while opening your transaction journal, you can leave a comment below. I'll be sure to get back to you.
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