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I do not see the Categories in Advanced Settings and when I click on Locations in All Lists, it takes me to the "upgrade your plan" page... Currently, we have subscribed to the EasyStart Plan. Thank you
It's good to hear from you today, @Jesus Way Fellowship.
I'd like to provide some information regarding the Location feature in QuickBooks Online (QBO).
Set up and using the location tracking feature is currently unavailable in QuickBooks Online Simple Start. This feature is only available in the Plus version of QuickBooks.
To help narrow down the best plan for your business and to make sure you make the right choice, check out the following comparison link: https://quickbooks.intuit.com/online/.
You might consider upgrading your plan so you can start using location tracking. Here's how to change your subscription:
1. Go to the Gear icon and choose Account and settings.
2. Select the Billing & Subscription in the left panel.
3. In the QuickBooks Online section, select Upgrade your plan.
4. Choose a plan.
5. Hit Get started.
Once you're upgraded, you can go through this article to know more about the location feature in QBO: Set up and use location tracking. This will provide you steps on how to turn this on as well as adding and editing.
Additionally, you can always visit our Help Articles page for QuickBooks Online in case you need some reference for your future tasks.
Please let me know how things go by adding a comment here. I want to make sure you're all set or if you have follow-up questions about QuickBooks. I'm here if you need further guidance. Have a great day!
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