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sjmacc
Level 1

The direct deposits for my customers have not gone through. Has anyone else had this problem? Has anyone talked to support re this issue?

All of the direct deposits I have processed for today's date have not gone through
1 Comment 1
Dandie_A
QuickBooks Team

The direct deposits for my customers have not gone through. Has anyone else had this problem? Has anyone talked to support re this issue?

Hi, sjmacc.

 

There's been a delay in the notification when processing the payroll funds. However, there's no actual impact to the money movement, and the funds will be deposited soon.

 

You can check the status here: https://status.quickbooks.intuit.com/

 

We appreciate your patience regarding this issue.