I'm glad to see you here in the Community, @Rukhsar. I'll share some information about your refund concern from QuickBooks and ensure that it will be handled properly.
Refunding in QuickBooks depends on its eligibility. That said, you'll need to reach out to our Customer Care Team so that they can check into your account and examine your billing and subscription in a safe environment. Once verified and you're approved for a refund, our QuickBooks Team will guide you through the process.
Here's how:
- From your company file, click the Help menu.
- Select Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us:
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- Start a chat with a support expert.
- Get a callback from the next available expert.
For further information on the schedule, see this article: How and when can I contact Support?
I've also included our QuickBooks Q&A article for future reference. You can read some of our resources that can help complete your QuickBooks tasks.
Please don't hesitate to post back here in the Community if you need further assistance or clarification with your QuickBooks-related concerns. We're here for you. Take care and Happy holidays!
