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Bruski1
Level 1

iphone quickbook apps keeps on crashing

Why does my apple Iphone Quickbooks app keep crashing?

1 Comment 1
ShangY
QuickBooks Team

iphone quickbook apps keeps on crashing

Let's ensure the device’s software version is supported by QuickBooks Online, as using an outdated version can sometimes cause the app to crash, @Bruski1.

 

Here's how:

 

For iPhone/iPad, your device needs to have iOS 11.1 or higher. If your device meets this requirement and the issue still persists, I recommend clearing your app data.

 

Here’s how:
 

  1. Open Settings and tap General.
  2. Tap iPhone Storage, then find the QuickBooks Online app.
  3. Tap Offload App to clear the app’s data while keeping your files safe.

 

If the same thing happens, try uninstalling and reinstalling the app for a fresh start.

 

For further concerns, don't hesitate to leave a comment below.