Let's ensure the device’s software version is supported by QuickBooks Online, as using an outdated version can sometimes cause the app to crash, @Bruski1.
Here's how:
For iPhone/iPad, your device needs to have iOS 11.1 or higher. If your device meets this requirement and the issue still persists, I recommend clearing your app data.
Here’s how:
- Open Settings and tap General.
- Tap iPhone Storage, then find the QuickBooks Online app.
- Tap Offload App to clear the app’s data while keeping your files safe.
If the same thing happens, try uninstalling and reinstalling the app for a fresh start.
For further concerns, don't hesitate to leave a comment below.