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sapna1
Level 1
posted
‎October 23, 2020 12:18 AM
last updated ‎October 23, 2020 12:18 AM

I want to talk with your executive. Request you to please call me on xxxxxxxxxx. I treid so many times but unable to connect.

 
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1 Comment 1
Rea_M
Moderator
Moderator
‎October 23, 2020 01:33 AM

I want to talk with your executive. Request you to please call me on xxxxxxxxxx. I treid so many times but unable to connect.

Our subscribers are our top priority, @sapna1. I understand the importance of your concern, however, we've updated our support options in QuickBooks Online (QBO). Currently, you can only connect to our Customer Care team through chat. Let me guide you how.

  1. Go to the Help menu.
  2. Select the Contact Us button.
  3. Type in the details of your concern in the What can we help you with? field.
  4. Click the Let's talk button.
  5. Choose the Start a chat option.
  6. Follow the on-screen instructions to complete the process.

 

I've attached a screenshot below that shows the first five steps.

 

In the meantime, I'm adding this article to further guide you in managing the growth of your business using QBO: Help Articles. It includes topics about taxes, banking, customers and income, and suppliers and expenses to name a few.

 

Additionally, I want to make sure I've got everything covered. You can also share with me here the details of your concern. I'll guarantee to provide you the exact resolution for it.

 

Please drop your comments down below by selecting the Reply button. I'm just around to help. Take care always.

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