Hi there, @dataforge.
We are aware of the frustration caused by bounced emails while sending it to your clients. There is currently an issue in which some QuickBooks outgoing emails, such as invoices, are being blocked or marked as spam by recipients. And I'm ungrateful to inform you that you are one of the affected users.
We recognize the inconvenience have caused you. Also, I'd like to let you know that our Engineering Team is looking into it and working on a solution to resolve this issue. Please know that this is the highest priority for us and will remain so until it's fully fixed.
For now, you can use one of the following workarounds to send your invoices:
- You can save your invoice as a PDF and email it to yourself or another email address.
- You can send a link to your customer's invoice via SMS or messenger service. Select "copy link" and paste it into your SMS or messenger service after clicking "save and share link."
- If you have a Gmail or G-suite email account, you can send invoices from your address by using the send with Gmail feature.
- You can save your invoice as a PDF file, print it, and mail it to your customer.
If you're experiencing trouble using the proposed alternative solutions, contact our support team for further assistance. Please note that our Support Team is available from 6 a.m. to 6 p.m. PT on weekdays and 6 a.m. to 3 p.m. PT on weekends. You can find detailed instructions for contacting them in this article: QuickBooks Online Support.
In addition, this article will give information about running both basic and financial reports: Run reports in QuickBooks Online.
Don't hesitate to get back here again if you have any other concerns about running reports in QBO. I'm just a post away to help. Take care always.
