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jtcvad
Level 1

Can you please contact me i have to discuss about renewal

 
1 Comment 1
Rea_M
Moderator

Can you please contact me i have to discuss about renewal

Welcome to the QuickBooks Community, @jtcvad.

 

You'll get the option to renew your QuickBooks Online (QBO) subscription from the Billing & Subscription menu on the Account and Settings page. Here's how:

  1. Go to the Gear icon.
  2. Select Account and settings.
  3. Go to the Billing & Subscription menu.
  4. In the QuickBooks section, select Renew.
  5. Follow the on-screen instructions to complete the process.

 

You'll have to initiate a conversation through chat to get in touch with one of our QuickBooks Online (QBO) representatives. There's a need to contact our support when you're experiencing any of the following scenarios:

  • you are unable to make an online payment
  • you have run into issues with the activation code or
  • the file hasn't been activated despite the successful application of the activation code.

 

You can contact our support from Monday to Friday, 9:30 AM to 6:00 PM IST. Once ready, here's how:

  1. Go to the Help menu.
  2. Select the Contact Us button.
  3. Enter a brief description of your concern in the What can we help you with? field.
  4. Click Let's talk.
  5. Select the Start a chat option.
  6. Enter all the necessary details to complete the process.

 

I've attached a screenshot below that shows the fifth step.

 

 

Through the Account and Settings page in QBO, you can manage your company details, view your subscription info, update your credit card, and  make changes to your billing data. You can learn more about this by checking out this article: How to update your subscription and billing details.

 

Please let me know if you need further assistance with your QuickBooks subscription. I'll be around to help. Take care always.