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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
waterizwet121
Active Member

Using Tablet I used to be to use Sideways, since the update This is not working. Please fix

 
1 REPLY 1
GebelAlaina_M
QuickBooks Team

Using Tablet I used to be to use Sideways, since the update This is not working. Please fix

Hello there, @waterizwet121.

Are you trying to use QuickBooks in landscape orientation? If so, make sure the auto-rotate feature on your tablet is enabled. If it’s already turned on but the app still doesn’t switch to landscape, try these troubleshooting steps to resolve potential issues with the app or your device:
 

  1. Switch between Wi-Fi and mobile data to test your internet connection.
  2. Close and reopen the QuickBooks app.
  3. Power off and restart your device.
  4. Uninstall and reinstall the QuickBooks app.
     

For more detailed instructions, you can refer to this article: Fix common issues in the QuickBooks mobile app.

If the issue persists, I recommend contacting our QuickBooks Live Support Team. They can review your account and help determine why you're unable to use your tablet in sideways mode while accessing the QuickBooks app.

Feel free to reply to this thread if you have further questions. Take care!

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