I'm here to share details about handling detail type issues and the use of codes in QuickBooks Online (QBO), @rehanmask-gmail-. This way, you'll be able to determine the steps you need to take care of this and keep your account updated.
It's important to set up the right accounts in QBO. This way, you can run accurate reports and monitor the growth of your business. Detail types describe the kind of transactions you want to track for the specific account. Since the system is prompting you to some of your accounts, there may be some of them that need your verification. To do so, here's how:
- Go to the Gear icon.
- Select Chart of Accounts.
- Locate the account that needs your verification and select Edit under the Action column's drop-down arrow.
- In the Account page, carefully check if the detail type matches with the account.
- Click Save and Close.
After verifying and you aren't seeing any discrepancies, you can perform some basic troubleshooting steps to isolate the issue. There are times that the browser is full of frequently accessed pages, thus causing some unusual responses of the QBO system. You can log in to your QuickBooks Online (QBO) account using a private browser (incognito). Here's how:
- Press Ctrl + Shift + N (Google Chrome)
- Ctrl + Shift + P (Firefox)
- Control + Option + P (Safari)
Once signed in, go to the Chart of Accounts page or navigate your QBO account that'll potentially prompt you to your detail type. If you're able to do so without receiving any prompt, return to your default browser and clear its cache and cookies. This will refresh the system and remove older data which causes viewing and performance issues. However, if the matter persists, I'd recommend using other supported browsers.
On the other hand, based on your description of your second concern above, it seems you're referring to VAT codes. They are mainly used to track your transaction's taxes accordingly. You'll need to activate the tax feature in QBO to automatically monitor your taxes. Then, create an invoice or a bill so you can allocate a VAT code through the Tax column. To learn more about it, you can check out these articles:
Additionally, I'd also recommend reconciling your accounts every month. This is to detect errors and make sure your accounts match with your real-life transactions. For the step-by-step guide, kindly refer to this article: Reconcile an account in QuickBooks Online. It includes instructions about editing completed reconciliations.
Please let me know if you have other concerns. I'm just around to help. Take care always.
