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gracenicholson
Level 1

I received an email from [removed] saying that QB cant process my payment, how can I know if this is a legit person from QB?

 
1 Comment 1
Mark_R
Moderator

I received an email from [removed] saying that QB cant process my payment, how can I know if this is a legit person from QB?

Glad to have you here in the Community, @gracenicholson.

 

I'm here to ensure you'll receive appropriate email addresses from QuickBooks Payment.

 

You can check out this article to see the following email addresses you'll receive from QuickBooks Payments: Receive Intuit email.

 

Also, to ensure you'll receive emails from QuickBooks Payments, you can add Intuit's email addresses to your contact list. For more guidance, feel free to check out this article to add them depending on your email provider: Receive important email messages from Intuit.

 

But if you suspect you have received a phishing email from Intuit, please forward it immediately to spoof@intuit. We will look into each reported instance.

 

You might also want to check out this article to learn how to recognize and report suspicious emails: Recognize and report suspicious emails (Phishing).

 

Please let me know if you need clarification about this, or there's anything else I can do for you. I'll be standing by for your response. Have a great day and stay safe.