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Ibis Electric
Level 1

I ran payroll yesterday and QB says it was processed but no one got paid

Payroll was run yesterday, Quickbooks says it was processed. But no employee received their paycheck, and the funds did not leave the back. A message on the processed icon says that paycheck info was sent to the bank, employee will be paid by end of day 8/29/25. However, employee has spoken to her banks ACH department and there are no pending direct deposits. Does anyone have a solution?
1 Comment 1
NerbynMaeI
QuickBooks Team

I ran payroll yesterday and QB says it was processed but no one got paid

Hi, Ibis Electric.

 

There's been a delay in the notification when processing the payroll funds. However, there's no actual impact on the money movement, and the funds will be deposited soon.

 

You can check the status here: https://status.quickbooks.intuit.com/.

 

We appreciate your patience regarding this issue.