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accounting382
Level 1

Hello, we are facing a problem while creating a new bill with suppliers. Can you please help us. Thank you.

 
1 Comment 1
BettyJaneB
QuickBooks Team

Hello, we are facing a problem while creating a new bill with suppliers. Can you please help us. Thank you.

Hello there, @accounting382.

 

I'm here to ensure that you'll be able to create bills successfully for your suppliers in QuickBooks Online.

 

When you encounter unexpected behavior while utilizing the program, it's recommended to try accessing your account using a private window and perform your task from there. This is the best way to identify if the issue is browser-related.

 

At times, too much data on your browser can cause unusual problems like the one that you've experienced. This is because web-based platforms like QBO gather cache files for faster browsing. 

 

If you're now able to create bills, you may go back to your regular browser and clear its cache. This eliminates unnecessary data and refreshes the program. You can also refer to this link to learn more about the browser that works best with QBO: System requirements for QuickBooks Online.

 

You may also visit these articles attached to help you in creating bills and other suppliers' transactions in QBO:

Lastly, if you can please provide me with the exact details for what you're experiencing, I'd be happy to give you the right amount of information.

 

Please get back to me if you're referring to something else, or if you have any other questions. I'll make sure you're all set. Have a lovely day!