I try to edit a invoice on my app but every time I try to save it says error.

Fixing this will depends on how you access your QuickBooks account, Ron-aus.

To help resolve the issue, could you please share the exact error message you’re seeing when trying to save the invoice? This will help us to identify the problem and to provide an accurate solution.

If you’re using the QuickBooks mobile app, the error might be caused by syncing problems or temporary cached data. Here’s how you can refresh and reset the app to clear any stuck data:

For iOS:

1. Open Settings and tap General.
2. Select iPhone Storage, then find and tap the QuickBooks Online app.
3. Tap Offload App – this frees up storage without deleting your app data.
4. After offloading, reinstall the app from the App Store.

For Android:

1. Open the QuickBooks app and tap the Menu icon.
2. Tap More Options, then Settings.
3. Select Refresh Data and confirm by tapping Yes.

If the issue continues, please try uninstalling and reinstalling the latest version of the QuickBooks app. This ensures you’re running the most up-to-date version with all recent fixes.

If you’re using the QuickBooks Online Desktop app and experiencing this error, I recommend uninstalling and reinstalling the app as well to refresh your installation.

Alternatively, you can access your QuickBooks Online account through a web browser on your mobile or desktop device to manage your invoices and transactions without issues.

Please let us know if you need further assistance. We’re here to help you get this resolved as smoothly as possible.