QBO Download vs Direct Connect--Memo Field

MHSchneider · ‎August 28, 2022

I'm importing BofA transactions into QBDT 2022. I like to use Rules, which I find helpful as I download monthly payments to my contractors. I've been using Direct Connect. It seems, however, that downloading the QBO file directly from the BofA checking account populates the Memo field, which seems to be blank in my Direct Connect ingest. The additional information in the Memo field allows me to write Rules for many additional transactions For example, with Direct Connect I cannot write rules for either Venmo or PayPal transactions, whereas I can with the QBO Memo field.

Can the Memo field be added to Direct Connect? Or is it actually there, but I'm not seeing it?

Charies_M · ‎August 28, 2022

Thanks for reaching out, MHSchneider.

I'll be sharing some information about the memo field option on Direct Connect in QuickBooks Desktop (QBDT).

When connecting a bank account via direct connect, the information downloaded into the system will depend on the data shared by your financial institution. I suggest contacting your bank to determine if the setup allows Memo field information to be included in the downloading process.

For future reference, please visit this article about the process of downloading bank transactions: Download Bank Feed transactions in QuickBooks Desktop.

On the other note, there's a default memo column in the bank register where you can add the descriptions directly to the memo field. However, this option is not available for all transactions. Currently, you can only enter the memo descriptions to a check, journal entry, deposit, and sales tax payment.

For other related references you can use, you may visit this helpful site: Banking and bank feeds for QuickBooks Desktop.

Keep me posted if you have questions about adding memos. I'll be here to help. Have a great weekend.