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Thank you for reaching the Community, info1685.
I'd like to help and make sure to address your concern.
When you create bank rules in QuickBooks Online (QBO), make sure that the conditions you've set up are specific to the entries that needs to be categorise. This way, the bank transactions will be matched to the entry in QuickBooks.
However, if the rules still doesn't apply to the transactions, I recommend deleting and recreating the bank rules.
Like this:
I've added this article to learn more about bank rules in QBO: Set up bank rules to categorise online banking transactions in QuickBooks Online.
You might also want to check out this link to learn how to manually categorize and manage bank transactions: Categorise and match online bank transactions in QuickBooks Online.
Don't hesitate to post or click the reply button below for other questions and clarifications about banking. I got your back. Keep safe.
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