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Keji-Dabiri-Obadina
Level 1

How do I connect to my subscribed account when migrating from Quickbooks Desktop?

The subscribed account is not listed as one of the options, only trial accounts on Quick Books online are
2 Comments 2
SIAB
Level 7

How do I connect to my subscribed account when migrating from Quickbooks Desktop?

Where is your company located? US or another country?

JoelES
QuickBooks Team

How do I connect to my subscribed account when migrating from Quickbooks Desktop?

We can perform some troubleshooting steps to help you access your subscribed account, Keji-Dabiri-Obadina.

 

Ensure you’re entering the correct email and password when logging in. Accidentally signing into a different profile could explain why the subscribed account isn’t listed as an option. You can also use this link to access your account directly. 

 

For more information on resolving your login issue, you can refer to this article: Resolve sign-in issues in QuickBooks

 

Comment here again if you need further assistance with accessing to your subscribed account. We'll be right here if you need anything else.