I can guide you in resetting your QuickBooks data, @userroadartsb.
You can purge your data if your account aged is less than 60 days. Just a heads-up, this process only works for QuickBooks Online Plus and Essentials. The system deletes all data entered into the company, and you're unable to restore or reverse them.
Here's how:
- Log in to your QuickBooks Online account.
- Change the URL to include /purgecompany.
- Example: URL shows https://qbo.intuit.com/c28/app/homepage, change to https://qbo.intuit.com/c28/app/purgecompany.
- The next screen will provide a summary of the items to be deleted.
- Type the word “YES” once the data gets deleted, then click OK.
- Click Wipe Data once your selections are complete.
- Once the deletion is complete, you will be rerouted to your home page.
However, if your account is more than 90 days, you'd need to cancel your account, and start a new subscription. Here's how:
- Sign in to your QuickBooks Online company at https://qbo.intuit.com.
- Go to the Gear icon at the top.
- Go to Your Account, choose Update Credit Card.
- In the Subscription Status section, click the Cancel Subscription link.
- Follow the on-screen prompts and it'll walk you through the rest of the process.
To start a new account:
- Go to https://quickbooks.intuit.com/choose-country/.
- Fill up the User ID and password.
- You can use the same user ID and a password you previously had. If you activated payroll in the account, this is the best option for you.
You can read through this article for additional information: Delete QuickBooks Online data and start from scratch.
Always feel free to leave a comment below if you have other questions about managing your QuickBooks account.I'm always here to lend a hand.
