Hello there, Janaz.
Thank you for reaching out! If your Work section is showing Training instead of ProAdvisor, this depends on your region and the type of QuickBooks Online Accountant (QBOA) account you are using. Let me clarify the difference.
The ProAdvisor designation is a specific to QBOA accounts in the United States. It indicates successful completion of certifications exclusive to U.S.-based accountants. Meanwhile, the Training designation applies to Global QBOA accounts (outside the U.S.). It reflects access to QuickBooks training programs designed for accountants in non-U.S. regions.
If you are based in the United States but your account is showing Training instead of ProAdvisor, it's possible that your account is set to a Global region. To resolve this, you will need to contact QuickBooks Online Accountant and ProAdvisor Support to update your account.
If you have additional questions or need assistance, you can leave comment below.
