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Zain-Munawar
Level 1

There’s only a Training section that includes the QuickBooks Online Accounta certification exam. If I pass it, will I still receive the ProAdvisor certification and badge

Hello, I'm using the QBOA version for certification, but I’m not able to see the ProAdvisor section. There’s only a Training section that includes the QuickBooks Online Accountant certification exam. If I pass it, will I still receive the ProAdvisor certification and badge?
1 Comment 1
Jessavell_A
QuickBooks Team

There’s only a Training section that includes the QuickBooks Online Accounta certification exam. If I pass it, will I still receive the ProAdvisor certification and badge

Hi there, Zain.

 

Yes, if you pass the QuickBooks Online Accountant (QBOA) certification exam in the Training section, you'll still receive the ProAdvisor certification and badge. It's important to note that the Training section can be found under the ProAdvisor page on the left navigation panel. Therefore, even if you don't see the ProAdvisor page, the Training section is still categorized under ProAdvisor.

 

For resolving display issues, I recommend clearing your cache and Intuit-specific cookies. Doing so can correct problems like the ProAdvisor section not appearing, as it ensures outdated web content won’t interfere with functionality. Also, using updated and supported browsers will ensure you have access to the newest features and improvements.

 

To earn the ProAdvisor certification and badge, it’s necessary to complete the required training and pass the QBOA certification exam. The certification is based on your successful completion, regardless of the visibility of the section. Just ensure that you meet all other requirements outlined by Intuit for the ProAdvisor program.

 

If you experience any issues while taking the training courses or the exams, please refer to this article for assistance: Fix issues when starting Accountant and certification training.

 

Let me know if you have any further questions. You've got this!