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Ahmadumeer999
Level 1

Admin ID {removed by moderator} is suspended. I’m accountant for AWAN Cold Storage. i have resub scribe it but the issue is still pending

 
1 Comment 1
Kurt_M
QuickBooks Team

Admin ID {removed by moderator} is suspended. I’m accountant for AWAN Cold Storage. i have resub scribe it but the issue is still pending

I understand the urgency of this matter, Ahmad. I'll point you in the right direction to address this promptly so you can regain control of your QuickBooks Online Accountant (QBOA) company file.

 

Before we proceed, please note that connecting with our Live Support team is recommended, as they have the necessary tools to access your account, identify the root cause of the issue, and determine why it's still suspended even after resubscribing. Once pinpointed, further instructions on how to resolve it. Please see this page and scroll to the Can't get Signed in? section: How and when can I contact QuickBooks Online Accountant support?

 

On top of that, we're also providing this handy article to in case you need assistance handling your accounting team: Add and manage your accounting team in QuickBooks Online Accountant.

 

You can always utilize the comment section if you have further questions about the program or need a helping hand performing specific tasks in QuickBooks. Rest assured, we'll be around to provide a prompt response.